Accessibility statement

This accessibility statement applies to the website ‘Health Incubator Helsinki’ of the City of Helsinki. The site address is https://healthincubatorhelsinki.com/.

The objective of the city

As regards the accessibility of digital services, Helsinki aims to reach at least Level AA or above as set forth in the WCAG guidelines in so far as is reasonably practical.

Compliance status

This website meets the statutory critical accessibility requirements in accordance with Level AA of the WCAG v2.1 with the following deficiencies.

Non-accessible content

The content mentioned below does not yet meet all of the statutory accessibility requirements.

Deficiencies found

  • The website has deficiencies in focus order, for example in connection with newsletter modal mode and mobile navigation. (2.4.3. Focus Order)
  • Keyboard focus cannot be moved to some buttons. (2.1.1 Keyboard)
  • Not all text input fields have labels. (3.3.2 Labels or Instructions)
  • The website has contrast deficiencies. (1.4.3 Contrast [Minimum], 1.4.11 Non-text Contrast)
  • There are buttons on the site that do not have an accessible name. (4.1.2 Name, Role, Value)
  • There are images and image links on the site that do not have alt text. (1.1.1 Non-text Content, 2.4.4 Link Purpose [In Context])
  • Not all users can access the site’s search function. The function opens only when using the keyboard. The search button is hidden when focused. (2.4.5 Multiple Ways, 2.4.7 Focus Visible)
  • There are accessibility issues with some of the site’s interactive elements. (1.3.1 Info and Relationships, 4.1.2 Name, Role, Value)
  • There are carousel elements on the site that cannot be stopped. An element causes focus order problems, and its buttons are not described clearly enough. (2.2.2 Pause, Stop, Hide, 2.4.6 Headings and Labels, 2.4.3 Focus Order)
  • The website has a newsletter subscription form in which the identification and expression of the error are not sufficient. (3.3.1 Error Identification, 4.1.3 Status Messages)
  • Not all content is displayed appropriately when zooming in on a page. (1.4.10 Reflow)
  • Not all navigation elements on the site have been given a unique label. Not all navigation elements are properly marked. (1.3.1 Info and Relationships)
  • There are links on the site that are not visible or cannot be accessed with the mouse. The links are not properly marked. (1.1.1 Non-text Content, 4.1.2 Name, Role, Value)
  • Not all content on the site is associated with landmarks. (1.3.1 Info and Relationships)
  • The site header menu is difficult to use when spacing settings are enabled. (1.4.12 Text Spacing)
  • Some text input fields are missing autocomplete. (1.3.5 Identify Input Purpose)
  • Some headings do not follow the logical order. (1.3.1 Info and Relationships)

Correcting deficiencies

The aim is to correct the deficiencies found so that the site can always be used with a keyboard and assistive technologies, for example. The corrective measures require that the operational principle of the used publication system is changed, and that affects all the sites using the same system. The aim is to make the correction as soon as possible during a system update.

Obtaining information in an accessible form

Due to these deficiencies, you can request the non-accessible content from the administrator of this website.

NewCo Helsinki
Address: Ensi linja 1, 00530 Helsinki
Postal address: P.O. Box 450, 00099 City of Helsinki
Opening hours: Mon–Fri 8:30–16:00
E-mail: yrityshelsinki@hel.fi

Preparing an accessibility statement

This statement was prepared on 20 May 2022.

Assessment of accessibility

The working instruction and procedures of the City of Helsinki were followed when evaluating the accessibility of the site, with the aim of ensuring that websites are accessible in all stages of the work process.

Accessibility was evaluated by means of an audit by a third-party expert as well as self-evaluation.

The accessibility has been checked using programmatic accessibility checking and manual checking of the website.

The third-party expert audit was carried out by Unicus Oy.

Updating the accessibility statement

When website technology or content changes, its accessibility must be ensured through constant monitoring and periodic checks. This statement will be updated in conjunction with website changes and accessibility evaluations.

Feedback and contact information

The entity responsible for site accessibility:

NewCo Helsinki
Address: Ensi linja 1, 00530 Helsinki
Postal address: P.O. Box 450, 00099 City of Helsinki
Opening hours: Mon–Fri 8:30–16:00
E-mail: yrityshelsinki@hel.fi

Reporting non-accessible content

If a user feels that accessibility requirements have not been met, they can report the issue by e-mail to helsinki.palaute@hel.fi or through the feedback form at www.hel.fi/feedback.

Requesting information in an accessible format

If a user feels that content on a website is not available in an accessible format, they can request for this information by e-mail at helsinki.palaute@hel.fi or through the feedback form at www.hel.fi/feedback. The aim is to reply to the enquiry within a reasonable time frame.

Legal protection of accessibility, Enforcement procedure

If a user feels that their report or enquiry has not received a response or that the response is unsatisfactory, they can report the issue to the Regional State Administrative Agency of Southern Finland. The website of the Regional State Administrative Agency of Southern Finland explains in detail how the matter will be processed.

Regional State Administrative Agency of Southern Finland

Accessibility Monitoring Unit
www.saavutettavuusvaatimukset.fi
saavutettavuus@avi.fi
Switchboard: 0295 016 000
Open: Mon–Fri 8:00–16:15

The City of Helsinki and accessibility

The city promotes the accessibility of digital services by streamlining publishing work and organising accessibility-related training for its staff.

The accessibility level of websites is monitored constantly during their maintenance. Immediate action will be taken if deficiencies are found. The aim is to carry out the necessary amendments as quickly as possible.

The disabled and users of assistive technologies

The city provides counselling and support for the disabled and users of assistive technologies. Support is available on the City of Helsinki guidance sites and through telephone counselling.

Approval of the accessibility statement

This statement was approved on 20 May 2022 by

NewCo Helsinki
City of Helsinki